OnRamp Resources

Deliver effortless white-glove onboarding to every customer, without hiring an army of reps or burning out the team. Sounds great, right?

How well are you really setting up customer success? Track these three efficiency metrics to find out.

When paired with tech-enabled processes, a white-glove onboarding approach becomes much easier for busy customer success teams.

You can feel confident knowing OnRamp is using industry best practices to keep your data safe and secure.

Strike the right balance of professionalism and keep customers stoked about your new business partnership with a concise, informative intro email.

Learn how you can take advantage of one of Slack's most useful features: shared Slack channels.

If know what to prioritize in the first five minutes of customer meetings, you'll set a standard that will keep customers coming back to your business.

Why a pre-kickoff survey can help get the working relationship with your customer off on the right foot. Also, some ideas for what to include.