OnRamp Resources

OnRamp now makes it easy to capture data unique to your organization on your customer projects and tasks using custom fields.

We spoke with CRM Magazine to talk how to integrate empathy into your customer onboarding.

How well are you really setting up customer success? Track these three efficiency metrics to find out.

See how Order increased meaningful customer engagement and upped their professionalism using OnRamp.

See how Jones is using OnRamp to deliver consistently excellent implementations despite rapid growth.

When paired with tech-enabled processes, a white-glove onboarding approach becomes much easier for busy customer success teams.

You can feel confident knowing OnRamp is using industry best practices to keep your data safe and secure.

Strike the right balance of professionalism and keep customers stoked about your new business partnership with a concise, informative intro email.

Learn how you can take advantage of one of Slack's most useful features: shared Slack channels.

If know what to prioritize in the first five minutes of customer meetings, you'll set a standard that will keep customers coming back to your business.

Why a pre-kickoff survey can help get the working relationship with your customer off on the right foot. Also, some ideas for what to include.

A few tips when building your onboarding program, inspired by conversations with conversations with customers who are buying and implementing new software.