OnRamp Resources

Check out our collection of thoughts on onboarding best practices, reflections on life in Customer Success, and motivating client stories.

OnRamp's Biggest Release Ever is Here!

OnRamp's Biggest Release Ever is Here!

Our goal is to provide a single place where businesses can bring together the tools, people, and systems required for customer collaboration - making it fast, automated, easy, and delightful for you and your customers.

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OnRamp's Biggest Release Ever is Here!

OnRamp's Biggest Release Ever is Here!

Our goal is to provide a single place where businesses can bring together the tools, people, and systems required for customer collaboration - making it fast, automated, easy, and delightful for you and your customers.

OnRamp Updates

How to Scale White-Glove Onboarding and Do More With Less

How to Scale White-Glove Onboarding and Do More With Less

Deliver effortless white-glove onboarding to every customer, without hiring an army of reps or burning out the team. Sounds great, right?

Onboarding

Introducing task dependencies, in-app widget styling, new Salesforce syncs, and more

Introducing task dependencies, in-app widget styling, new Salesforce syncs, and more

December brings one of OnRamp’s largest updates to date. Now is a great time to take a fresh look.

OnRamp Updates

OnRamp Earns Top Awards in the G2 Crowd 2022 Summer Report

OnRamp Earns Top Awards in the G2 Crowd 2022 Summer Report

The results are in for the G2Crowd 2022 Summer Report for the Client Onboarding and Digital Adoption software categories. OnRamp is now recognized as the leader in a number of areas.

OnRamp Updates

An Effective Customer Onboarding Program Starts With These Efficiency Metrics

An Effective Customer Onboarding Program Starts With These Efficiency Metrics

How well are you really setting up customer success? Track these three efficiency metrics to find out.

Onboarding

You Don’t Have to Choose Between Tech-Touch and White-Glove Onboarding

You Don’t Have to Choose Between Tech-Touch and White-Glove Onboarding

When paired with tech-enabled processes, a white-glove onboarding approach becomes much easier for busy customer success teams.

Onboarding

OnRamp is SOC II Certified and HIPAA, CCPA, and GDPR Compliant

OnRamp is SOC II Certified and HIPAA, CCPA, and GDPR Compliant

You can feel confident knowing OnRamp is using industry best practices to keep your data safe and secure.

OnRamp Updates

Write an Introductory Email That Kicks Off Your Customer Partnership Right

Write an Introductory Email That Kicks Off Your Customer Partnership Right

Strike the right balance of professionalism and keep customers stoked about your new business partnership with a concise, informative intro email.

Onboarding

Make onboarding easier for customers and teams

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