WHO WE SERVE
CS Team Leaders
The customer onboarding platform for crystal clear visibility into every customer and project.
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Congrats - you’re the leader of the band. It’s all up to you to get customers successful, happy, and make sure they renew. Where to start?
One of the hardest thing about being head of the Customer Success team (and trust us - we’ve been in your shoes) is choosing where to put your limited focus and energy - and where not to. We’ve found that through it all, a main cause of stress is lack of visibility. This is particularly true when it comes to customer onboarding and projects.
OnRamp is a customer onboarding and project platform built for SaaS Customer Success leaders like you that gives you that Marie Kondo peace of mind feeling everything is organized and you’re on top of it all.
One of the hardest thing about being head of the Customer Success team (and trust us - we’ve been in your shoes) is choosing where to put your limited focus and energy - and where not to. We’ve found that through it all, a main cause of stress is lack of visibility. This is particularly true when it comes to customer onboarding and projects.
OnRamp is a customer onboarding and project platform built for SaaS Customer Success leaders like you that gives you that Marie Kondo peace of mind feeling everything is organized and you’re on top of it all.
Popular Features for CS Team Leaders
Automated Project Creation
Connect your CRM to OnRamp to trigger auto-onboarding project creation or get notified when a new prospect should be on your radar.
Dashboard Reports
You can’t improve what you don’t measure. OnRamp delivers targeted out-of-the-box insights designed to be informational and actionable
Bottleneck Analysis
See where the most trip-ups are happening throughout your onboarding process to update and experiment with your Playbooks.
Real-time customer feedback
Don’t wait for a retro to get feedback from you customers. OnRamp builds in quick feedback checkpoints along the way so you know what’s working and what’s not
Make onboarding easier (for everyone)
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