OnRamp Resources

Check out our collection of thoughts on onboarding best practices, reflections on life in Customer Success, and motivating client stories.
OnRamp's Biggest Release Ever is Here!
Blog Post

OnRamp's Biggest Release Ever is Here!

Our goal is to provide a single place where businesses can bring together the tools, people, and systems required for customer collaboration - making it fast, automated, easy, and delightful for you and your customers.
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How to Use Slack Connect to Create Your Best Client Relationships Ever
Blog Post

How to Use Slack Connect to Create Your Best Client Relationships Ever

Learn how you can take advantage of one of Slack's most useful features: shared Slack channels.
Onboarding
Customer Calls End, First Impressions Are Forever: How to Use the First 5 Minutes of Every Call
Blog Post

Customer Calls End, First Impressions Are Forever: How to Use the First 5 Minutes of Every Call

If know what to prioritize in the first five minutes of customer meetings, you'll set a standard that will keep customers coming back to your business.
Onboarding
Why New Customers Should Take a Pre-Kickoff Survey
Blog Post

Why New Customers Should Take a Pre-Kickoff Survey

Why a pre-kickoff survey can help get the working relationship with your customer off on the right foot. Also, some ideas for what to include.
Onboarding
3 Things Customers Want From Your Onboarding Program
Blog Post

3 Things Customers Want From Your Onboarding Program

A few tips when building your onboarding program, inspired by conversations with conversations with customers who are buying and implementing new software.
Onboarding
Why We're Building OnRamp: A Note from the Founders
Blog Post

Why We're Building OnRamp: A Note from the Founders

A bit about why OnRamp exists and how we hope to help B2B teams create win-win customer partnerships.
OnRamp Updates
How Taylor Corporation is Streamlining Customer Onboarding and Preparing for Scale
Case Study

How Taylor Corporation is Streamlining Customer Onboarding and Preparing for Scale

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